Shipping Policy

Last updated: July 21, 2026

At Fragscenté, we aim to provide a smooth and reliable delivery experience for our customers.

Delivery Location

We currently provide delivery services mainly within the United Arab Emirates (UAE).

Processing Time

Orders are processed after confirmation. We may contact customers to verify order details before dispatching the order.

Once your order is confirmed and prepared, it will be shipped for delivery.

Delivery Time

Estimated delivery time:

3–7 business days

Delivery times may vary depending on the delivery location, order volume, availability, and other factors outside our control.

Shipping Charges

Shipping charges are already included in the product price unless otherwise stated.

Customers will not be charged any additional delivery fee at checkout.

Cash on Delivery (COD)

Fragscenté offers Cash on Delivery (COD) as a payment option.

Customers are required to provide accurate contact and delivery information so orders can be confirmed and successfully delivered.

Order Tracking and Delivery Updates

Once your order has been processed, delivery updates may be provided through available communication channels.

Our delivery partners may contact you regarding your order and delivery arrangements.

Incorrect Address or Failed Delivery

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered due to incorrect details, unavailable recipient, or failure to receive the order, additional delivery arrangements may be required.

Delays

While we aim to deliver orders within the estimated timeframe, delays may occur due to circumstances outside our control, including courier delays, weather conditions, holidays, or other unexpected situations.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Brand: Fragscenté
Email: fragscente.store@gmail.com