Privacy policy

Privacy Policy

Last updated: July 21, 2026

At Fragscenté, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, or communicate with us.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Delivery address

Order Information

  • Products you purchase

  • Order details

  • Delivery information

  • Communication related to your order

Website Information

  • Device information

  • Browser type

  • IP address

  • Website usage data collected through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and confirm your orders

  • Arrange delivery of your products

  • Contact you regarding your order

  • Provide customer support

  • Improve our website and customer experience

  • Prevent fraudulent or unauthorized orders

  • Send updates or promotional messages if you have chosen to receive them

Cash on Delivery Orders

Fragscenté currently accepts Cash on Delivery (COD) payments.

For COD orders, we collect necessary information such as your name, phone number, and delivery address to confirm, process, and successfully deliver your order.

Order Fulfillment and Delivery Partners

To provide our services, Fragscenté may work with trusted suppliers, fulfillment partners, and courier companies.

We may share necessary information, such as your name, phone number, delivery address, and order details, only for the purpose of preparing and delivering your order.

Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Understand how visitors use our website

  • Improve customer experience

  • Measure marketing and advertising performance

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only with trusted service providers involved in:

  • Order fulfillment

  • Delivery services

  • Website operations

  • Marketing and analytics

We may also share information when required by law or to protect our customers and business.

Data Security

We take reasonable steps to protect your personal information. However, no online platform can guarantee complete security.

Your Choices

You may contact us if you want to:

  • Ask about the information we have collected

  • Request corrections to your information

  • Request removal of your information where applicable

Third-Party Services

Our website may include services provided by third parties, such as Shopify, analytics tools, or advertising platforms. These services may collect information according to their own privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Brand: Fragscenté
Email: fragscente.store@gmail.com